Frequently Asked Questions.
At Jwalin Jewels, we specialize in custom-made, lab-grown diamond jewellery with unique designs, perfect finishing, ethical sourcing, and affordable pricing. Our pieces offer the brilliance of diamonds with a sustainable and responsible approach.
Yes! Our lab-grown diamonds have the same chemical, physical, and optical properties as natural diamonds. They are 100% authentic, certified, and conflict-free.
Absolutely! We specialize in custom-made jewellery tailored to your style and preferences. Through our Virtual Live meeting facility, you can share your design vision, and our expert craftsmen will transform it into a stunning reality.
Custom orders typically take 2-4 weeks, depending on the complexity of the design. We ensure precision and perfection in every piece.
We accept credit/debit cards, net banking, UPI, and digital wallets for a seamless shopping experience.
Yes, we provide secure and insured worldwide shipping. Delivery times may vary depending on your location.
Domestic orders usually take 3-5 business days, while international orders may take 10-15 business days.
Yes, all shipments are fully insured to ensure safe and secure delivery.
We offer a 30-day return/exchange policy on non-customized jewellery. Custom made pieces are non-returnable but can be resized or adjusted if needed.
We offer complimentary resizing for rings and bracelets within 15 days of delivery. Contact our team for assistance.
Yes, all our lab-grown diamonds come with authentic certification from internationally recognized gemological labs such as GIA, IGI, HRD etc.
We use 18K, 14K & 10K gold, platinum, and high-quality lab-grown diamonds to ensure luxury with durability.
You can reach us via:
📧Email: info@jwalinjewels.com
📞Phone/WhatsApp: +91 63513 78977
💬Live Chat: Available on our website
Yes! We provide cleaning, polishing, repairs, and resizing services to ensure your jewellery stays as stunning as ever.